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Payment is made easily with debiting from your credit card. We offer payment by Visa and Mastercard. Your credit card will be charged only with shipping your order.
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Delivery is carried out by Deutsche Post/DHL and in some cases also by UPS. Delivery outside Germany is carried out by partner companies of DHL. All offered articles are immediately ready for shipping, unless otherwise stated in the product description (the delivery term within Germany is normally one to two business days. The delivery terms outside Germany are estimated. Please refer to the list of shipping costs for these terms).
As from a value of 25.00 Euros we deliver free of charge within Germany.
| Germany | Costs | Term |
|---|---|---|
| Germany up to 24.99 Euro | 3.90 Euro | 3 days |
| Germany from 25.00 Euro | free of shipping costs | 3 days |
| EU countries | Costs | Term |
|---|---|---|
| Austria up to 29.99 Euro | 5.90 Euro | 3–5 days |
| Belgium up to 29.99 Euro | 5.90 Euro | 3–5 days |
| Bulgaria up to 29.99 Euro | 5.90 Euro | 3–5 days |
| Croatia up to 29.99 Euro | 5.90 Euro | 3–5 days |
| Cyprus up to 29.99 Euro | 5.90 Euro | 3–5 days |
| Czech Republic up to 29.99 Euro | 5.90 Euro | 3–5 days |
| Denmark up to 29.99 Euro | 5.90 Euro | 3–5 days |
| Estonia up to 29.99 Euro | 5.90 Euro | 3–5 days |
| Finnland up to 29.99 Euro | 5.90 Euro | 3–5 days |
| France up to 29.99 Euro | 5.90 Euro | 3–5 days |
| Greece up to 29.99 Euro | 5.90 Euro | 3–5 days |
| Hungary up to 29.99 Euro | 5.90 Euro | 3–5 days |
| Ireland up to 29.99 Euro | 5.90 Euro | 3–5 days |
| Italy up to 29.99 Euro | 5.90 Euro | 3–5 days |
| Latvia up to 29.99 Euro | 5.90 Euro | 3–5 days |
| Lithuania up to 29.99 Euro | 5.90 Euro | 3–5 days |
| Luxembourg up to 29.99 Euro | 5.90 Euro | 3–5 days |
| Malta up to 29.99 Euro | 5.90 Euro | 3–5 days |
| Netherlands up to 29.99 Euro | 5.90 Euro | 3–5 days |
| Poland up to 29.99 Euro | 5.90 Euro | 3–5 days |
| Portugal up to 29.99 Euro | 5.90 Euro | 3–5 days |
| Rumania up to 29.99 Euro | 5.90 Euro | 3–5 days |
| Sweden up to 29.99 Euro | 5.90 Euro | 3–5 days |
| Slovakia up to 29.99 Euro | 5.90 Euro | 3–5 days |
| Slovenia up to 29.99 Euro | 5.90 Euro | 3–5 days |
| Spain up to 29.99 Euro | 5.90 Euro | 3–5 days |
| all above mentioned EU countries from 30.00 Euro | free of shipping costs | 3–5 days |
| Non-EU countries | Costs | Term |
|---|---|---|
| Andorra up to 49.99 Euro | 15.90 Euro | 5–10 days |
| Island up to 49.99 Euro | 15.90 Euro | 5–10 days |
| Liechtenstein up to 49.99 Euro | 15.90 Euro | 5–10 days |
| Monaco up to 49.99 Euro | 15.90 Euro | 5–10 days |
| Norway up to 49.99 Euro | 15.90 Euro | 5–10 days |
| San Marino up to 49.99 Euro | 15.90 Euro | 5–10 days |
| Switzerland up to 49.99 Euro | 15.90 Euro | 5–10 days |
| Vatican City up to 49.99 Euro | 15.90 Euro | 5–10 days |
| all above mentioned Non-EU countries from 50.00 Euro | free of shipping costs | 5–10 days |

We also send your orders within Germany to packing stations. In this case the following must be taken into consideration: Please always state the packing station information as the “differing delivery address” when ordering.
Deliveries to packing stations are only forwarded by DHL. Delivery to packing stations may take longer than normal shipping.
Please pay attention to the following procedure:
Despite all accuracy, the delivery may be damaged during transportation. In this case we will self-evidently refund the damaged articles free of charge.
Complaints about transportation damages must be immediately made to the forwarder (DHL/UPS) at receipt of the goods. You must subsequently inform us about any transportation damage detected. Should you wish to return the goods, please inform us by email, fax or telephone in advance.
Thank you very much for your understanding and your cooperation.
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Du erhältst nach der Bestellung eine Rechnung von uns. Bitte überweise den Gesamtbetrag innerhalb von 14 Tagen auf das dort angegebene Konto.